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tou2f9cfzpfj's avatar
tou2f9cfzpfj
Seasoned Newcomer
4 months ago

Redeem Code Not Working

With Carnival is on the way EA released two redeem codes "Samba" and "Brasilsilsil". However when I used the codes last night during the live, it notified me to use after 15-20 mins as there are too many users trying. but when I tried half an hour later it showed "The offer limited to one code for one user", I went back to check my game, no award was rewarded. 

I think there are some glitches that prevented the action. Need Help around that. 

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  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey everyone,

    Thanks for reporting this.

    We have raised this issue with our game teams and it's currently under investigation. You can join the discussion in our main thread here. To avoid duplicate threads, I will close this one for now. 

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