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oeh8nkqat4wl's avatar
oeh8nkqat4wl
Rising Newcomer
2 days ago

Re: FC Mobile shows "device not compatible" after reinstall

Writing

Subject: FC Mobile 27 Not Working on Samsung Galaxy A06

Dear EA SPORTS FC Mobile Development Team,

I am writing to report a technical problem with FC Mobile 27.

My device is a Samsung Galaxy A06 running Android 16.

FC Mobile 26 worked perfectly on my phone. However, after the FC Mobile 27 update, the game gets stuck on the EA SPORTS FC loading logo and does not proceed.

Google Play Store also displays a message saying that my device is no longer compatible.

I kindly request that your technical team investigate this issue and check whether Samsung Galaxy A06 can be supported again.

I really enjoy playing FC Mobile and would appreciate your assistance.

Thank you for your time.

Kind regards,

An FC Mobile player from South Africa.

3 Replies

  • IMADIYAN's avatar
    IMADIYAN
    New Traveler
    20 hours ago

    Subject: Discrimination against Samsung Galaxy A05s Users (SM-A057F)

    Dear EA Moderation & Dev Team,

    ​My Samsung Galaxy A05s (SM-A057F) with Snapdragon 680 and Adreno 610 GPU easily passes the minimum requirements for FC Mobile. Yet, ever since the August 2026 update, both Google Play Store and Samsung Galaxy Store state "Your device isn't compatible."

    ​Let’s be completely honest: this is NOT a hardware issue. This is total negligence from the development team towards budget device users. If this exact same bug happened to flagship users on a Samsung S25 Ultra, a hotfix would have been deployed within 24 hours.

    ​Stop making excuses about "system requirements" and merging our complaints into dead megathreads just to ignore Either own up to the failure and whitelist the SM-A057F, or clearly admit that you simply refuse to support budget device players. Stop giving us false hope.us.

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey oeh8nkqat4wl​, 

    I'm sorry to say, but we aren't able to make any changes here on the forums. I've merged your post with the main thread for this topic, so please check out the accepted solution for more information on FC Mobile's current system requirements. Thanks! 

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