Re: FC Mobile shows "device not compatible" after reinstall

Unjustified Device Incompatibility Block for FC Mobile 27 on OPPO A5xGame: EA SPORTS FC Mobile

Platform: Android (Google Play Store)Device Model: OPPO A5xOperating System: Android 15 (ColorOS 16)

Description of the Issue:Following the latest update to FC Mobile 27, the game completely disappeared from the Google Play Store on my device. When manually installing the official APK package to bypass the store visibility issue, the game client immediately halts at startup with the hardcoded error message: "Device specs are too low for the game.

"Technical Specifications Verification:My device fully clears and exceeds the minimum technical specifications listed on the EA Help portal:

Processor (CPU): Qualcomm Snapdragon 6s 4G Gen 1 (Octa-core: 4x 2.1 GHz Cortex-A73 & 4x 2.0 GHz Cortex-A53) — Exceeds the 1.5 GHz quad-core requirement.

Graphics (GPU): Adreno 610 — This is a modern 600-series architecture, completely unaffected by the legacy 300/500-series blocklist.System Memory (RAM): 4 GB physical RAM — Exceeds the 1.7 GB baseline.

Software version: Android 15 — Exceeds the Android 7.0 minimum requirement.

Requested Action:This block is not a hardware performance limitation, nor is it a software incompatibility issue. It is a blanket device-string whitelist error on the EA backend database that is falsely filtering out the newer OPPO A-series model lines regardless of their actual physical processing capability.Please flag this hardware signature (Oppo A5x running Snapdragon 6s Gen 1) to the mobile development team so the device manifest string can be updated on the game servers.

Thank you.