Forum Discussion

DhangadhiFC's avatar
DhangadhiFC
2 years ago

Unable to claim Mystery Signings: MILESTONE (2 Masch + 90 Player)

I completed Mystery Signings for the last 3 weeks, after which I should have received the 'MILESTONE' Reward. Although I have not claimed the Milestone reward, a tick mark icon appears instead of the...
mendozzamagic's avatar
mendozzamagic
Hero+
2 years ago
@DhangadhiFC Contact customer service and they can have a look at your game logs to see what has occurred - the mystery signing has a different weekly reset to the rest of the events, so it could be that some players are getting caught out by that 🤷‍♀️
  • f1mgg3sy8lr3's avatar
    f1mgg3sy8lr3
    2 years ago

    I have similar issue. After the update from today it’s showing that the second milestone award from Mystery Signings is claimed, which wasn’t. I have 8-9 hours between log ins. Surely I didn’t missed it! Can you help please? Mascherano and 500K of coins lost there. Thanks 

    • DhangadhiFC's avatar
      DhangadhiFC
      2 years ago
      @f1mgg3sy8lr3 I was able to access the Box after reset the following day when they changed they layout to the new Blue one.

      Hope you got yours too!
      • f1mgg3sy8lr3's avatar
        f1mgg3sy8lr3
        2 years ago
        @DhangadhiFC wrote:
        @f1mgg3sy8lr3I was able to access the Box after reset the following day when they changed they layout to the new Blue one.

        Hope you got yours too!

        Thank you @DhangadhiFC.

        nothing worked. The second Milestone Reward is lost for me sadly.

  • DhangadhiFC's avatar
    DhangadhiFC
    2 years ago

    Thanks for replying.

    I had contacted the customer service a couple of hrs after posting here. Before hearing back from them, I was able to access the box after reset the next day when they changed the layout of Mystery Signings. 

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