Forum Discussion

zilverzurfer's avatar
zilverzurfer
Seasoned Rookie
2 months ago
Solved

Winter Wonders - “Rewards” section problem

Hi there!

Gift box number four (1st of 2nd week) is not opening -locked- even though I already cleared the whole Gift Boxes (9 small boxes) and obviously having finished/opened the first three of week one.

It is indeed the fifth time I have cleared the whole Gift Box, because the fourth happened just two days ago, being still in first week (I realized later it’s just 3 Gift boxes per week).

Thus, I don’t know if the problem could be related to the number of times the whole Gitf box has been cleared but the fact is the fourth box -first of this week- is still locked after having cleared today the Gift Box (9 small boxes) -everything after reset-.

Any idea on how to proceed?? (right now already 900 tokens “wasted” -not the boxes but getting difficult to reach the 102-105 milestone)

thanks in advance for your time&help.

kind regards!

  • zilverzurfer's avatar
    zilverzurfer
    2 months ago

    I finished it the first day of second week -when found the problem-.
    Magically (and fortunately) the third day somehow it worked again and could open the gift box. It´s working since then.

    thanks again for your help as always!

    happy new year! 🙂

3 Replies

  • @zilverzurfer It may be because you started to open them in week one - has it started working now that you have opened a full set of tiles in week two?
  • zilverzurfer's avatar
    zilverzurfer
    Seasoned Rookie
    2 months ago

    I finished it the first day of second week -when found the problem-.
    Magically (and fortunately) the third day somehow it worked again and could open the gift box. It´s working since then.

    thanks again for your help as always!

    happy new year! 🙂

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 months ago
    @zilverzurfer Luckily there will be plenty of points available to claim them all … I think it is the same issue with starting before a reset and it not recognising the stuff in progress

    I will pass on to the team

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.1,479 PostsLatest Activity: 2 hours ago