Forum Discussion

ha1979_YT

New Novice

11 months ago

“You lost your connection to EA servers” message on fifa 23

I’ve been playing fifa 23 for a while but e in ce a year or two I’ve been getting this message I’ve looked for solutions everywhere but can’t seem to find anything that works. Note: I play on Xbo...

bug

xbox

ha1979_YT

New Novice

10 months ago

No, I get it when I open the game, kick off, ultimate team, basically every game mode

EA_cuervo

Community Manager

10 months ago

In this case, it would be recommended to check your NAT type to make sure it is not strict, as that could prevent you from connecting to the servers: https://support.xbox.com/en-IE/help/hardware-network/connect-network/xbox-one-nat-error. Please have a look at this article and try the troubleshooting steps, as they might help you fix this problem.

ha1979_YT
New Novice
10 months ago
Every time I press on NAT type it says it can’t get a Terpedo ID.
EA_cuervo
Community Manager
10 months ago
In the article above you will find instructions on how to proceed according to the error message you're receiving: