Forum Discussion
adnansaiyed77
6 months agoSeasoned Newcomer
Hi. I'm having the same issue and still unable to connect. I'm playing from South Africa
EA_cuervo
Community Manager
6 months agoadnansaiyed77 I'm sorry to hear that you can't connect. Can you please confirm the platform you're playing on and which troubleshooting steps you've tried so far?
- adnansaiyed776 months agoSeasoned Newcomer
I'm playing on a ps5. I've tried disabling 2FA. Checked my connection too
- EA_cuervo6 months ago
Community Manager
In this case I'd recommend trying the steps in this article: Troubleshoot your connection to EA games. Let us know how that goes.
- adnansaiyed776 months agoSeasoned Newcomer
I've tried those troubleshooting steps but still no luck. I get the message below, everytime. I can connect with other games like FC24
You lost connection to the EA servers. Sign in back in to access online features. See ea.com/unable-to-connect