Forum Discussion

AlexanderXtra's avatar
AlexanderXtra
Newcomer
3 months ago

Fifa23 Unable connect EA server

Please help. I cannot connect EA server. My game is show message that You lost connection to the EA servers. Sign in back in to access online features. See ea.com/unable-to-connect. I checked my netw...
connectivity
fifa 23
playstation
adnansaiyed77's avatar
adnansaiyed77
Seasoned Newcomer
9 days ago

I've tried those troubleshooting steps but still no luck. I get the message below, everytime. I can connect with other games like FC24

You lost connection to the EA servers. Sign in back in to access online features. See ea.com/unable-to-connect

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
8 days ago

Thanks for the update. There are a couple more things you could try: 

  • Power Cycle Your Network & Console
    Unplug your router/modem and PS5 for 2 minutes, then reconnect and restart everything.
  • Disable IPv6 on Your Router
    Please note that I'm unable to provide you with direct instructions on how to do that as each router is different. Please refer to your router manual for further instructions. 
  • Try a Different Network
    Connecting your PS5 to a mobile hotspot can help rule out if the problem is related to ISP-level blocks or router issues.
  • adnansaiyed77's avatar
    adnansaiyed77
    Seasoned Newcomer
    8 days ago

    Are the servers still running in South Africa for fifa23?

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