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AvihuAricha90's avatar
AvihuAricha90
Rising Newcomer
27 days ago

Please help me

Hello EA Support,

I am experiencing an ongoing issue in EA SPORTS FC 26 – Ultimate Team.

When playing Ultimate Gauntlet 7, after I finish and win the match, I receive the message:
“The EA Servers are unable to process your request at the current moment.”

Because of this error:
- The match result is not counted  
- I do NOT receive any of the rewards  
- This has happened multiple times over the last few days  

I am playing on PlayStation 5, and my internet connection is stable.  
Other game modes work fine – the issue happens only in Ultimate Gauntlet 7.

Please investigate this issue and help restore the missing rewards or advise when this problem will be fixed.

Thank you for your assistance.
Best regards,

 

playstation

1 Reply

  • 9631340b2a9b0e1c's avatar
    9631340b2a9b0e1c
    Rising Newcomer
    27 days ago

    Same problem. I am writing to report a persistent issue I have been experiencing for the last four matches since yesterday. Despite completing several matches in hopes that the issue would resolve itself, I have not received any rewards or progression. Furthermore, because these matches are not being recorded, I am unable to claim my progress-based rewards

    I am playing on Xbox, and my internet connection is very stable. I would like to emphasize that this issue is exclusive to this specific mode, as I do not experience any problems in Division Rivals.

    This situation has become quite frustrating as it affects my overall gaming experience. I would greatly appreciate it if you could investigate this matter and provide a solution.

    Thank you for your time and assistance.

    Best regards

     

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