Forum Discussion

VP99977's avatar
VP99977
Seasoned Newcomer
1 day ago

Suspension of Transfer Market

EA now claims my account was involved in balance transfer or coin distribution even though I only traded normally on the public Transfer Market.

 

How does this logic even work? In an open market, I cannot control who buys my cards or where Coins go. I simply buy and resell players and consumables based on market demand like many other Ultimate Team players.

 

I never bought Coins, sold Coins, or transferred Coins to anyone. I am also a relatively new FC 26 player and this is already near the end of the game cycle, so why would I even spend money buying Coins now?

 

EA’s detection system is clearly flawed if legitimate market trading can automatically be treated as coin transferring without proper evidence. Punishing real players while hiding behind vague “trade secret” explanations only destroys trust in the system and discourages active players from using the Transfer Market normally.

 

As I am new to the game, I could stop immediately but the such flawed system will affect other player’s game experience. That is not including other bug during the games, like score sheet is not matching with real result that is really low end faults.

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    VP99977​ 

    Ban appeals are not handled via the forums. There is a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.

  • 0457476005's avatar
    0457476005
    Seasoned Newcomer
    1 day ago

    Hay i followed one of your old replyes and been taking to the help people about changing my dead email and thay said that not how it works any more

  • VP99977's avatar
    VP99977
    Seasoned Newcomer
    9 hours ago

     I applied the appeal but no use and that is lack of transparency and communication, it doesn’t have any particular reasons and no way of explain, and you don’t have any chance to explain as well. 
    I am trading for 100+ items/players for past few days before the banned. I am positive cash inflow of that. So that is not possible for me to transfer balance to others. At the opposite way, if I buy or get coins from other, it will not that small amount. 
    The same days I have been suspended, I just sold 1 or 2 players for 100k but it have been listed for couple days already. And other two TOTY (should be new card this week), which transaction and bidding is highly active. After I sold that, and re-buy another 3 of same player, then I got banned. That is strange! 
    At the same time, I have 3-4 icon cards which listed 2 days for 200k more but do not sell. If we control to get coins from others, why we don’t use some higher value icon players with bigger amount. And no one will buy coins for the game which is end of the season and those will rubbish at all.

    i just think the AI or intelligent system to detect such kind of active is flawed and not make sense. And EA support and help is useless, and single way communication without responding user’s question. 

    anyhow I stop playing FC for couple years, just join friend’s game in these 2 weeks. But the gaming experience and EA’s reponse will not attract me for FC27!

     

  • VP99977's avatar
    VP99977
    Seasoned Newcomer
    9 hours ago

    And the FC26 is worse than expected, even score sheet always wrong. My opponent score first goal but it showed 2:0; at the same game I was 4:2 behind, when I scored agains the score sheet became 4:4. That’s a joke for the world wide gamer!