Forum Discussion

EThornton21's avatar
EThornton21
3 years ago
Solved

Can’t download ps5 deluxe edition

I can download the ps4 version but the ps5 deluxe says it’s not available for 2 days
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @campana83 

    Are you logged in to the account that pre-ordered? If so, contact an advisor by opening a case here so they can verify you're entitlements. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @EThornton21 

Are you able to go to playstation.com and initiate the download of the Deluxe Edition there?

EThornton21's avatar
EThornton21
3 years ago

Just says waiting 

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