Forum Discussion

3 years ago

Solved

Can’t download ps5 deluxe edition

I can download the ps4 version but the ps5 deluxe says it’s not available for 2 days

EA_Aljo
3 years ago
@campana83

Are you logged in to the account that pre-ordered? If so, contact an advisor by opening a case here so they can verify you're entitlements. Thanks!

3 years ago

I click that and there is no place to open a case. I’ve been trying all day. This will be the last game I buy from ea!!

Community Manager

3 years ago

You need to select your game, platform and reason for contacting support. Did you try that?

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