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Streetz101's avatar
2 years ago
Solved

Cannot hear teammates, but they can hear me

Played with 2 friends who are on the PS5, while I am on the Xbox Series X. They could hear me, while I could not hear them. I've played with them before on various games without any problems so this is clearly on EA's end. I looked for answers on here and have noticed people have had the same poblems for 3 years. So, is there a fix for this at all?

  • Streetz101's avatar
    Streetz101
    2 years ago
    @Streetz101 I fixed it. Turns out, I had my mic mix settings turned all the way to game sound. Meaning I was muting any players. Which makes no sense because as I said before, I could my friends on different games. So yeah, this is taken care of.

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Streetz101 

    Chat should be going through the Xbox chat system. Can you see your icon light up in the party chat when you talk?

    Edit: I just saw that your friends are on PS5. I'm looking in to this for you as I'm unsure of cross-platform chat.

  • Appreciate the response. But yeah, when the three of us are in the lobby, the speaker icon shows up to everyone's name to indicate that that person is talking. However, I cannot hear anyone. 

  • Streetz101's avatar
    Streetz101
    2 years ago
    @Streetz101 I fixed it. Turns out, I had my mic mix settings turned all the way to game sound. Meaning I was muting any players. Which makes no sense because as I said before, I could my friends on different games. So yeah, this is taken care of.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Streetz101 

    Thanks for letting me know. Glad to hear that's all it was! If you have any other issues, please reach out again. Good luck and have fun!

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