Missing Deluxe edition content!!
I purchased Madden 24 deluxe edition from the Microsoft store and I did not receive any of in game ultimate team content. My 4600 points, or anything. Someone please help!!
Forum Discussion
I bought the deluxe edition on PC on Aug. 18th, i never received my madden points. on Aug. 19th i put in my first case, i have put in numerous cases since. an ea chat representative i spoke with on Oct. 22 said that since it had been 2 months, he needed an investigation to find the problem like i hadn't been trying to get this issue resolved since a day after the game came out. The chat today told me to go post in here and essentially do their job for them. Long winded way to say i bought the deluxe edition and never received my madden points.
Been a week almost and still dont have my 4600 points, funny how when i buy points in game for example 500 points i bought to test are added directly but when buying the deluxe edition the points arent added directly to your account.
I've made multiple cases and have send them proof of my purchase and the needed account information. Response i got? Go to xbox support to talk about the missing content.
Now tell me how is microsoft gonna help me with a currency that EA owns? I understand you guys have some sort of standard form to send out when recieving tickets about problems but this is just insane for such a big company.
Also my other topic about this problem got deleted without a notice 🙂 Thanks EA
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