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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Madden 24 Icons Missing From Xbox

@2108bkelly2108 Gotcha, So that is an issue that is currently being reviewed. Due to it being a console, we cannot move all of that over manually. We don't have a way to do that over the forums. There is a larger thread happening right now. and I will move this to that for trackinng with the team.

6 Replies

  • @EA_Shepard
    So you're basically saying that for the people who got absolutely screwed my the game not be labeled properly are just out of all the money they spent? I also spent 250$ on the old gen game. Are you saying our content is literally forever stuck on a version of a game we don't want to or intend to play?
  • ok thanks you get what Im saying?

    my console displayed two identical icons for madden 24 and were missing the X and S down in the lower right hand corner that have been used in years past....so you had no idea which version of the game you had loaded into and that lead to me and many other purchasing content on the old version of the game (which was the only one available at launch due to servers) on our next gen consoles.

    so we bought hundreds of dollars of useless content and lost game progress because there was not a clear distinction as to what version of the game you were loaded into until you noticed a few gameplay things in h2h play

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @MyEvilScheme I did not say anything like that. I said we The CMs cannot move players' content over from one to the other over the forums. The games team is already looking into this. They have to make changes on their end. 

  • i think this has to be fixed because of two errors on EA part:

    next gen not available at time of launch

    no way to discern version of game

    two clear mistakes that lead to problems for people

  • @EA_Shepard My apologies, all we want as a community is a direct answer that our content will be transferred and no one is able to give a direct answer on that. So this is an issue that will be fixed in the near future then?

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