Solved
Unstoppable Update
The team is aware of an issue with the tokens required to upgrade Derrick Henry.
Thank you.
Hey everyone,
Thanks for reaching out to us about the missing Welcome Pack.
Since this post was originally regarding the issue that happened with the update tokens, I am going to lock this thread to hopefully help keep the waters from getting too muddy with reports of different issues. The issue with the upgrade tokens was fixed, but it sounds like there's an issue with the pack itself not coming through that still needs to be investigated.
If you're still not seeing the Welcome Pack on your account, please take a look at the following thread and share your info so we can take a look.
Thank you!
