Forum Discussion
Product: Madden NFL 24
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? niek_man
Date/time issue occurred 10/16/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Draft Champions
Summarize your bug When trying to start a new game and eventually when i gave up and conceded the season to collect rewards i would get an error message saying "Our server cannot process your request at this time. Plese try again later." It has been since the first launch night (8/14) this started happening. It seems like after my third win it had a problem processing the victory and the game froze while loading out. It started happening after that.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not sure how to recreate it's onset, but for me it happens when i would go to view my draft season record or try to play the next game or claim rewards.
What happens when the bug occurs? Freezes to main menu, even our of ultimate team. Message "Our server cannot process your request at this time. Plese try again later."
What do you expect to see? The start of the game or my rewards at this point.
PS4 Crash Reporting: Please copy the text you put in the crash report here. "Our server cannot process your request at this time. Plese try again later." i am on ps5
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB n/a
Draft solo through ultimate league crashes on every startup.
When trying to start a new game and eventually when i gave up and conceded the season to collect rewards i would get an error message saying "Our server cannot process your request at this time. Plese try again later." It has been since the first launch night (8/14) this started happening.
It seems like after my third win it had a problem processing the victory and the game froze while loading out. It started happening after that.