Can’t play h2h or solo battles "Our servers cannot process your request
I’m able to login to ultimate team, play challenges, and open packs, but when trying to play Solo Battles or H2H it just tells me the servers can’t process my request
Forum Discussion
@EA_Illium wrote:Hey Everyone,
If you are still running into the error "Our Servers can not process your request at this time" While trying to Play H2H or Solo Battles, please let us know the following information:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Which Game Modes(s) is this happening in(H2H2, Solo Battles, Draft, etc)?
Are you able to play any other game mode?
What activity/action are you trying to complete when the message pops up?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
Xbox One S
bking0318
USA
Error message reads “Our servers cannot process your request at this time. Please try again later.”
I can’t play House Rules, H2H Seasons, Ultimate Preseason solo challenges, or Solo Battles.
Started happening 8/15, about two hours after launch and is still happening
I can play MUT Draft and Headliners solo challenges to my knowledge, haven’t tried anything outside of UT yet.
I’m trying to either enter an online game after I’ve found a match (timer goes up, Back button goes away, screen goes black like it’s about to start the Xfactors loading screens, and then the error pops up) or I’m starting a solo challenge/battles game and it pops up as soon as I select difficulty and try to start it.
I tried one of the solutions suggested in changing DNS settings, I believe listed above, where I change primary to 8.8.8.8 and secondary to 8.8.4.4 but as well as restarting my console and router.
Possible solution!
I run a Cowboys only theme team and started getting the error message after I attempted to keep my CB Jalen Ramsey and WR Kendarius Toney on my roster by placing them in the specialist spots like Slot Corner and Kick Returner. Now mind you I put Cowboys in all of the available CB and WR spots so I couldn't add Ramsey and Toney into those spots. Well following that adjustment I attempted to play H2H thinking I would have my Cowboys team boosts and two of the better MUT players available, but nope instant error message saying the servers could not process my request at this time try again later blah blah blah. Well after some thinking and watching a YouTube video about the roster being a possible problem, I realized the only thing I had done differently was making that adjustment to my roster. So I took both players out of those specialist positions and only used players in those specialist spots that were in an actual offensive or defensive positions in my lineup. Well low and behold the error is gone! H2H started right up and I was placed in a match like normal. I then decided to add Ramsey and Toney back into the lineup and placed them in their proper positions AND THEN made them specialist again, and BOOM no issues! So from my experience it appears one possible issue is using players that aren't in a regular offensive or defensive position spot as specialists of any kind. Having played MUT for years, Theme Teamers like me usually will try to "sneak" players who aren't apart of my favorite team into our rosters by utilizing those specialist spots. When the game begins you pause the menu and place those players in their positions using the depth chart adjustments. Doing this allows you the benefits of their greatness as well as not losing your coveted attribute boosts that apply to the theme team. Hope that helps anyone having this issue.
Again any player not in a normal offensive of defensive position slot may not be able to be used as a specialist of any kind (KR,PR, Slot Corner etc... ) This was how I got the error message and correcting my roster fixed the issue.
