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666jthomas's avatar
10 months ago

EA AntiCheat Service Encountered an Error. Please restart the game. (111)

I've been played Madden 24 on a new Win11 machine for about two months with no problem.  Today, in the middle of the game, I get a popup that says "EA AntiCheat Service Encountered an Error. Please restart the game. (111)"

I restart the game and get the error again, immediately.

I restart the EA client and try again.  This time I get 5 minutes into the game and then get the error again.

For the record, I have no cheating software installed.

So what now?

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @666jthomas 

    EA anticheat Service has encountered an error. Please restart the game. <Path of Service> <Error #>

    This happens when EA anticheat can't find the installation folder or can’t start the game. There are two ways to fix this.

    • Relaunch the EA app (even if you got the game on Steam or the Epic Games Store) as an admin by right-clicking on it and choosing Run As Administrator. Then, relaunch the game from the EA app directly.
    • Reinstall EA anticheat.

    https://help.ea.com/in/help/pc/ea-anticheat/

    Thanks.

  • First solution didn't work; I could still play for a few minutes before getting the error.

    Second solution didn't work either; now the game errors out while loading.

    Anything else?

  • In the absence of any response, I uninstalled the game, restarted the computer, reinstalled the game, restarted the computer, and then launched the game.

    Again, after a handful of play the game errors out w/ 115.

    Are there any other suggestions available for this issue?

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