Forum Discussion

2 years ago

EA Help Cases are stuck on "Waiting for Player" & auto-closing w/no resolution

I have a bug report already submitted about the fact that I never received the Most Feared Strategy Item Pack from Level 4 and, due to that missing content, am unable to play Squads. So I also went ...

bug

MEW716_jp0irhl4

2 years ago

Beyond frustrating. It's actually impossible to get help at this point. I've never seen a customer support system so completely broken and inaccessible.

MEW716_jp0irhl4

2 years ago

Aaaaaaand the second Help Case I opened was marked as "Fixed" and closed with absolutely no contact or resolution from EA.