1 year ago
Game Continues To Crash Mid Game
Every time I play madden, I can play for about 10 minutes into a game and the game freezes and sends me to the Xbox Home Screen. It is very frustrating when I can’t play a game that I’ve spent lots of money on. This has been going on consistently since the beginning of the game came out.
HI @Catubag
When you have a moment can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart