Product: Madden NFL 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? DC47_Promotions
Date/time issue occurred 14/10/23 21:45 GMT
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Trick or Treat Haunted House
Summarize your bug Haunted House is bugged. Played 8 games through Trick or Treat: The Neighborhood, I got the haunted house key. In the 2nd game in Haunted House the CPU offense lost half their players, lined up in weird formations, then the game force closed and the game has counted it as a loss so I've lost the key, therefore having wasted hours of gameplay. This is utterly unacceptable.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Haunted House mode, as described above.
What happens when the bug occurs? Game bugs and force closed.
What do you expect to see? A haunted house key added to my account, and my XP and rewards added that I earned.