HTTP 404 issue
This is an unprecedented problem I haven’t seen in the 3 years I’ve been playing Madden. I’ve contacted support several times and have spent close to several hours power cycling console , clearing c...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Try power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know if this helps or not. Thanks!
I’ve done this twice and I still have this issue. I straight up didn’t use my Xbox for a month and it still has this problem. It’s been a month and a half since I’ve been able to play Madden
- EA_Aljo
Try clearing your alternate MAC address with these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
You can also try clearing the local saved games with these steps:
- Press the Xbox button on your controller
- Go to Profile & system > Settings > System > Storage
- On the Manage Storage devices screen, select Clear local saved games
Let me know what happens. Thanks!
