Solved
I cant play online using my ea account
Whenever I try to connect to the ea servers it's says unable to connect or logging in failed ,I know it's not my console because everything works on my other accounts and I can play online with non E...
Hey @Ntsentso04 @FendiMakePlays
When you have a moment can we try the following?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
