Madden 24 doesn't launch
Product: Madden NFL 24
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? GTX 1660 Ti
Enter RAM memory size in GB 6 GB
Date/time issue occurred Everytime I run the game
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug See below
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Find out why people are unable to load the game
What happens when the bug occurs? Splash screen comes up, game window loads, then crashes and I'm sent back to the EA App
What do you expect to see? A new update to fix whatever was just broken
Madden 24 on PC no longer works since a recent game update on EA App. Game was working fine a week or so ago. Now it freezes when it loads the game window and then closes, bringing me back to the EA App. I have almost 84 hours played on the game, so this is a brand new issue.
Things I’ve tried:
-Windows update
-Nvidia gpu driver update
-Uninstalled and reinstalled Madden 24
-Repaired Madden 24
-Uninstalled and reinstalled EA Anticheat
-Used the update and repair functions on EA Anticheat for Madden 24
-Run EA App as administrator
-Cleared EA App cache
-Signed out of EA App and signed back in
-No other apps are running when trying to load the game
-No overlays are running
-My computer meets the recommended specs and has the necessary available hard drive space
-Other games in my EA App library load properly including older Madden games
-No other settings have been changed since the game last ran successfully
