Madden 24 EA App stuck on "Preparing"
I can't pre-download madden 24 in EA App, it tells me there is an error and to try again in a few minutes but it still doesn't work
Forum Discussion
I've tried again and again for the past 16 or so hours to try to download Madden 24, but it gets stuck on preparing every time before giving me an error. I tried every solution offered by the guides made by EA, but none of them worked. I wanted to get in contact with EA, but couldn't figure out how. I didn't even purchase the game. This is simply for the 10-hour EA Play trial so I can see if I want to buy the game when it launches.
Any help would be greatly appreciated!
(cm edit - updated thread for tracking)
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 8/15/23
Summarize your bug Stuck on preparing when downloading threw EA PLAY
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? It just says error occurred try again
What do you expect to see? The game to download
I've been trying to DL the game since last night and every time I try to downlead the game, it just gets stuck on preparing then says error after a while.
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