Madden 24 Getting message "Your previous game is still being processed"

PS5

Alex-Cruz-04

Yes I’m getting an error message that’s been taking 3 hours

Yes it’s happening in online head to head

8/15/2023

Tried closing the application and restarting console multiple times but the processing message keeps popping up 

Xbox series s

WackyZacy6

midwest

Madden ultimate team Seasons

August 14 ( yes)

Just showing that my game is being processed 

They need to just come out with an update or something because at this point we’re not going to be able to play until the official release date

absolutely horrid support service LOL. How does a company not test the game on PC whatsoever? It is an absolute lag/delay fest that makes it unplayable when I get to play. I was excited to have next gen finally on PC but now I realize how * of a decision it was due to just pure laziness. 

Yes I am on Xbox series x there was like no point to pre order if my game isn’t even going to work.

Hi Everyone, 

I wanted to confirm if this was still happening to anyone after this morning's maintenance? 

If so would it be possible to get a video of this? 

Platform:Xbox series x

PSN ID/Xbox GT:Biscuit TF

Region: North America 

Are you getting an error message? Yes that ea servers are processing my last game.

Is this happening in a specific game mode? Only on h2h regular season.

Date this issue started (is it still happening?)? 8/16 at 9 am. ( yes it's still happening.)

Is anything else happening? No just the error message.

Please share any steps you've tried to far to resolve the issue:

I have cleared my cashe in the my games in apps on madden 24. Ive hard reset my console with clearing my cashe. I've closed the game and reopened. I exited out of mut went into superstar played a nfl game on my character and went back and still wasent fixed.

Link for video of how it looks 

Hey Madden Fans, 

Thanks to everyone that has shared their information so far!

If you are still running into the error message "Your previous game is still being processed..." when in Ultimate Team and trying to Play H2H please try playing a different game mode and the following to check if this continues after:

Xbox

Playstation:

PC

If this continues please let us know the following if you have not so far:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Is this happening in a specific Game Mode? 

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

Yes. I trigged this error after I quit the app during a H2H game. I went to get back onto Madden later and I am unable to play All-Madden MUT. I can play other modes but not that one. 

Apparently this happened to some of my friends and their issue was fixed after the server maintenance, but I am newly experiencing this issue.

Platform: Xbox

PSN ID/Xbox GT: txtinyomomRN

Region: Washington DC, USA

Are you getting an error message? 

Yes, it is outlined above. 

Is this happening in a specific Game Mode? 

Yes, only in All-madden MUT H2H

Date this issue started (is it still happening?)?

8/16 

Is anything else happening?

Nope everything else in the game is functional. 

Please share any steps you've tried to far to resolve the issue:

I tried all of the steps that were outlined for Xbox. They did not work. Even completely uninstalled and reinstalled Madden.

If possible, share a Screenshot or Clip...

above

Platform: Xbox X

PSN ID/Xbox GT: LiberalTears627

Region:US

Are you getting an error message? Previous game being processed.

Is this happening in a specific Game Mode? MUT H2H seasons

Date this issue started (is it still happening?)? 8/16 

Is anything else happening? Unable to get into MUT H2H Seasons games 

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

CLEARING THE MAC ADDRESS ON XBOX SERIES X HELPED ME THANK YOU!!

No it’s not fixed I’m getting it for mut squads 

Platform: Xbox series s

Xbox gt: glom6015

The problem is happening everytime only in online h2h. Started earlier today and is still happening. 

Platform: Xbox Series S

PSN ID/Xbox GT: IlanP11MI

Region: Mexico

Are you getting an error message?: Your previous game is still being processed by the EA servers.

Is this happening in a specific Game Mode? House Rules

Date this issue started (is it still happening?)? 8/16 Around 12PM PST

Is anything else happening? No

Please share any steps you've tried to far to resolve the issue: Uninstalled the game and installed it again, then cleared the MAC and didnt work.

been over 24 hours now, still stuck on processing lol -  glad i refunded and used the trial