Madden 24 Getting message "Your previous game is still being processed"

Hi Everyone, 

I wanted to confirm if this was still happening to anyone after this morning's maintenance? 

If so would it be possible to get a video of this? 

Link for video of how it looks 

Hey Madden Fans, 

Thanks to everyone that has shared their information so far!

If you are still running into the error message "Your previous game is still being processed..." when in Ultimate Team and trying to Play H2H please try playing a different game mode and the following to check if this continues after:

Xbox

Playstation:

PC

If this continues please let us know the following if you have not so far:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Is this happening in a specific Game Mode? 

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

Yes. I trigged this error after I quit the app during a H2H game. I went to get back onto Madden later and I am unable to play All-Madden MUT. I can play other modes but not that one. 

Apparently this happened to some of my friends and their issue was fixed after the server maintenance, but I am newly experiencing this issue.

Platform: Xbox

PSN ID/Xbox GT: txtinyomomRN

Region: Washington DC, USA

Are you getting an error message? 

Yes, it is outlined above. 

Is this happening in a specific Game Mode? 

Yes, only in All-madden MUT H2H

Date this issue started (is it still happening?)?

8/16 

Is anything else happening?

Nope everything else in the game is functional. 

Please share any steps you've tried to far to resolve the issue:

I tried all of the steps that were outlined for Xbox. They did not work. Even completely uninstalled and reinstalled Madden.

If possible, share a Screenshot or Clip...

above

Platform: Xbox X

PSN ID/Xbox GT: LiberalTears627

Region:US

Are you getting an error message? Previous game being processed.

Is this happening in a specific Game Mode? MUT H2H seasons

Date this issue started (is it still happening?)? 8/16 

Is anything else happening? Unable to get into MUT H2H Seasons games 

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

CLEARING THE MAC ADDRESS ON XBOX SERIES X HELPED ME THANK YOU!!

No it’s not fixed I’m getting it for mut squads 

Platform: Xbox Series S

PSN ID/Xbox GT: IlanP11MI

Region: Mexico

Are you getting an error message?: Your previous game is still being processed by the EA servers.

Is this happening in a specific Game Mode? House Rules

Date this issue started (is it still happening?)? 8/16 Around 12PM PST

Is anything else happening? No

Please share any steps you've tried to far to resolve the issue: Uninstalled the game and installed it again, then cleared the MAC and didnt work.

been over 24 hours now, still stuck on processing lol -  glad i refunded and used the trial

Yes it's still happening Been happening for almost 2 days now

I am now part of the club 

They got me too

im experiencing this right now... squads regular seasons, i see the message "Your previous game is still being processed by the EA Servers. Your estimated processing time is Less than 1 Minute. To refresh, please exit and enter the event again." It has been happening for 2 days now

Product: Madden NFL 24
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? w4orizontal
Date/time issue occurred 8-19-2023
What type of issue do you have? Gameplay
Which mode has this happened in? Online MUT All Madden Regular Season
Summarize your bug Every time I try to start a online head to head match all is says is EA is processing my previous game and that the estimated time to process would be less than a minute when it’s been 4 hours and I’ve closed application, reset console and Wi-Fi many times
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Process my previous All Madden Regular Season game 
What happens when the bug occurs? I can’t play All Madden Regular Season online head to head so there’s nothing to do
What do you expect to see? To fix the bug
PS4 Crash Reporting: Please copy the text you put in the crash report here. “Your previous game is being processed by EA Servers. Your estimated processing time is less than 1 minute. To refresh, please exit and enter the Event again.”
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB

I am still have issue previous game in process tried your fix didn’t work at all been like this for 24 hours

@EA_Illium
Platform: PS5

PSN ID: F2P4U_RAMPAGE

Region: NA

Are you getting an error message?
The same, Your previous game is still being processed by EA Serves....

Is this happening in a specific Game Mode?
MUT H2H seasons

Date this issue started (is it still happening?)?
Friday, aug 18th maybe? its still happening

Is anything else happening?
House rules rewards have not been granted yet but thats other issue

Please share any steps you've tried to far to resolve the issue:
Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
Verify you signed into your PSN account
Check for updates
Restore Licence
Try the steps in our Connection and Advance Connection Guides
Open your PS5 NAT Type
Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Entering Safe Mode and Rebuild your PS database

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

havent been able to play mut champs in hours...

xbox series x

teh ub3r