Madden 24 Getting message "Your previous game is still being processed"

Platform: Xbox

PSN ID/Xbox GT: txtinyomomRN

Region: Washington DC, USA

Are you getting an error message? 

Yes, it is outlined above. 

Is this happening in a specific Game Mode? 

Yes, only in All-madden MUT H2H

Date this issue started (is it still happening?)?

8/16 

Is anything else happening?

Nope everything else in the game is functional. 

Please share any steps you've tried to far to resolve the issue:

I tried all of the steps that were outlined for Xbox. They did not work. Even completely uninstalled and reinstalled Madden.

If possible, share a Screenshot or Clip...

above

Same thing happened to me. Do you know how to fix it

@GMroz613 Have you tried the following?

• When you Lock in your new Line Up you are prompted with an invite list.
• Invite someone who can join "Get into Game". 
• Once in, you can quit. 
• The event is unlocked again.
• If you don't invite someone on that initial lock-in and get into the game the event will remain locked out by a previous session.

What does that even mean? You can’t retire the event in H2H seasons. This isn’t play a friend 

It was for something entirely different I was updating. Not all steps apply to all modes, but can in most cases with this issue.

@ToughBoar799482 If the above does not work, you can try the following:

• Retire the event - If the mode is applicable
• When locking in your lineup you'll get a prompt with an invite list
• Invite someone who is able to join
• Get into the game
• Once in, you can quit and the event is unlocked again

Once troubleshooting has been performed and still not working, we take that information back to the team and have them take a look into it further.

I hope so. There's no way to retire any H2H season, MUT Champs, or House Rules. Mine have all been frozen for 2 Days I haven't been able to play anything but challenges

@Angruwo As you are on Xbox, can you log into another profile, or a guest profile and access the same modes that you are not able to on yours?

@ToughBoar799482 When you delete the profile files in the creation center, with the roster files and whatnot, does this change anything on how many games you can play before it happens again or makes no difference?

@ToughBoar799482 I will pass along the info to the team.

ty 

@EA_Shepard Yes, my other accounts can access H2H just fine but I spent money on the account that it's happening to so why would I switch

Can we get an update on the status of this glitch? I’ve been locked out of h2h mut for over two days and now I’m at a disadvantage against players who have been able to play and level up their comp pass. 

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Please FIX -doing this on Xbox series x previous game being processed and wait 1 minute and it’s been 2 days Just want to play h2h my gamertag is LaCosa24 

My game still says processing after 3 days of wait now with no help on ur end what am I gonna do can’t refund the 100$ I put in packs to not be able to play h2h Xbox user is ItzPum let me know when I can acualy play ur game 

And the maintenance did nothing but fix solo battles I need help with ur end on processing my game so I can play h2h reg seasons 

aaaand after the server reboots everything works, but yeah, its our consoles or computers doing it, smh

Hey All,

Once the maintenance is over, please log back in and see if you are getting the same issue. We need to see who is still affected so we can pass that along to the team so we can take a look at the other options available for this specific error.

Cheers!

@EA_Shepard Worked for about an hour after the server maintenance now its doing it to me again. Might I add all 3 times this happened it was in the middle of running speed option and it froze when i pitched the ball 

It's been 4 days since I've been able to play MUT please fix.