Product: Madden NFL 24
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Skelly79436
Date/time issue occurred August 16 2023
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug Everytime I try to load up a game with my friend, it does not work. It says that EA is still trying to process the previous game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Either disconnect from a game, quit or have an opponent quit to where EA has to process the game.
What happens when the bug occurs? It does not let me play MUT squads. It just has a pop up screen that says” the previous game is being processed. Please wait 1 minute”
What do you expect to see? I want to play the game with my friend, I don’t want to see the pop up
PS4 Crash Reporting: Please copy the text you put in the crash report here. Xbox
What is the AMD or Nvidia Model Number of your graphics card? Xbox
Enter RAM memory size in GB Xbox
I have restarted my game twice, restarted my Xbox, hard reset my Xbox and uninstalled madden 24 and reinstalled it. Still has the pop up where “EA is still processing the previous game”
