So In squads the game didn't load, i got the lost and now It says wait for game to process may take 1 minutes. When it's been almost 2 hours
Product: Madden NFL 24
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Luckybreak331
Date/time issue occurred 8/22/23 7PM EST
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I clicked the button to start a MUT CHAMPIONS game, however in the process of the game attempting to start, it froze and kicked me back to the Madden 24 Home Screen. When I go back into MUT CHAMPIONS to launch a new game, it gives me the following error message “Your previous game is still being processed by the EA servers. Your estimated processing time is less than one minute. To refresh, please exit and enter the human again.” It seems like that game never processed correctly on the EA servers and it has been stuck in this loop for almost 24 hours. I am able to play other head to head modes including Seasons and House rules, however this prohibits me from playing Champions and earning the rewards from the Competitive field pass. I have contacted EA support to no avail and have power cycled my console as well as reset the network settings but nothing has worked. Please help me get back into MUT Champions!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempting to start a MUT Champions game from my account
What happens when the bug occurs? Unable to play MUT Champions. Receive the following error message “Your previous game is still being processed by the EA servers. Your estimated processing time is less than one minute. To refresh, please exit and enter the human again.”
What do you expect to see? Expect to see resolution and be able to play MUT Champions after all the money I spent on the game and bonus content
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