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I'm using ethernet with very good speed. The network is not the issue because I have already tried playing on wireless, ethernet and used my phone to switch connection but the issue still popped up so it doesn't come from my network.
I have tried getting the DNS to 8.8.8.8 and 8.8.4.4.
I used "cmd" to empty the cache and reset all IP settings on IPV4 and IPV6.
I did the power cycles on my pc and on the router.
I have uninstalled the game 3 times.
I checked files integrity.
Nothing worked
- EA_Illium2 years ago
EA Staff (Retired)
Hey @SynGabs
Would it be possible to test either on a new user or admin account, or trying your device on a different network?
- 2 years ago
I am the only person using this PC, so I am on admin account.
My previous message said this "The network is not the issue because I have already tried playing on wireless, ethernet and used my phone to switch connection but the issue still popped up so it doesn't come from my network."
So I already tried using a different network.
It's becoming really annoying that EA can't get things right and try to pin that on users account or network when you can see I have already tried another network
- EA_Illium2 years ago
EA Staff (Retired)
Hey @SynGabs
To confirm I had recommend trying that in case there was an issue with the windows account being used, in the past we have seen this help with players on a PC.
However, if that did not help us I am more then happy to pass feedback along to the team!
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