Forum Discussion
EA_Illium
EA Staff (Retired)
2 years ago- 2 years ago
No I don’t get an error message. My game just freezes and I have to close app
- EA_Illium2 years ago
EA Staff (Retired)
Hi @AyoJamez Can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
- 2 years ago
I as well am having this difficulty. It worked yesterday but today it won’t load completely for some reason
- 2 years ago
SMH I was on a 50 game win streak and this occurred last night I was stuck on the madden loading screen going into a ranked match. There has to be a way where this is reversed I was on a crazy win streak and only had 2 losses prior now I have 3 losses for a game I couldn't even see the madden field....
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