Madden 24 not loading
Everytime I try to load into a game I get stuck on the loading screen EVERYTIME. I’m on ps5 btw
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
No I don’t get an error message. My game just freezes and I have to close app
- EA_Illium
Hi @AyoJamez Can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
I as well am having this difficulty. It worked yesterday but today it won’t load completely for some reason
- EA_Illium
I’ve tried all the steps and it still didn’t work 🤦🏾♂️
- EA_Illium
Would it be possible to get the following information?
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Which modes does this happen in?
- Does this happen when loading into a specific more or performing an action in a mode?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
Cheers!
the same thing is happening to me on PC, i can load into the menus completely fine but ti go to load into a game and it will either freeze in the loading screen or it will freeze the moment i get into the game. ive tried almost everything and still nothing. just want to play the game
