Madden 24 not loading
Everytime I try to load into a game I get stuck on the loading screen EVERYTIME. I’m on ps5 btw
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Swerve1234 Can we try going through the following, then check if we can load into online H2H?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
@EA_Illium I did all the steps I am now 95 Wins and 6 Losses (2 were to the issue) can I get those reversed?
- EA_IlliumHi @Swerve1234, We are unable to edit stats on the account, If the issue persists let us know and we can pass the information on to the team to be aware of!
