Madden 24 ps5 crashing
Basically title. Any time playing challenges or solo battles or any content in the game, the game crashes kicks me and asks me to report the problem i’ve tried all remedies I can find, on/off, creat...
Forum Discussion
I'm getting this same message. Has there been a fix found to this yet? I haven't been able to play a single game yet.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey Everyone,
Thanks for letting us know what you are experiencing inside Madden NFL 24.
If you are seeing crashing on the PlayStation, try the following steps first.
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
If the issue continues, please let us know the following information:
Would it be possible to get more information on this?
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Which modes does this happen in?
- Does this happen when loading into a specific more or performing an action in a mode?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
- @EA_Illium Didnt fix it
Done everything multiple times and still happening. Is there a phone number or anyone I can speak to? Been over a week and can’t play a single game of Madden.
How is this game so broken? Crashes. Superstar mode switches to full team control? Slow loading everywhere. Freezing and crashing. Can’t get online or offline to work properly. Spent $110 on this product. How do I go about getting a refund? This is the worst experience I have had with any game in my life!
Would today's patch possible work on fixing this issue or is there another way to fix it? Done all the troubleshooting steps they have listed.
- @shionlauz Yep same thing is happening with me and I have tried everything
I'm still getting non stop CE-108255-1 while playing only Madden 24 which has been going on since early access.
- Platform: ps5
- PSN ID/Gamertag: th3pl20
- Are you getting an error message? CE-108255-1
- Which modes does this happen in? any, franchise, ultimate team etc
- Does this happen when loading into a specific more or performing an action in a mode? no
- Does this happen to any other account on the device? no
- How long are you playing until this happens? only 10-15 minutes
- Are you playing from the device's internal storage or an external drive? internal
- What type of network are you using? (Wired, Wireless, Hotspot) wireless
- Is anything else happening? no
- Please share any steps you've tried to far to resolve the issue: All that you and sony have recommended for this error, restore license, rebuild storage, clear cache, i've even factory reset my ps5 twice and the issue persists, only with madden 24
- If possible, share a Screenshot or Clip...
@EA_Illium Can I get some help or insight on resolution on this? I haven't been able to play this game as intended since launch.
I'm still getting the CE error code nonstop as well. I don't have any issue with other PS5 games besides Jedi Survivor, I ended up returning it because it was unplayable. Seems like an EA issue or console issue.
None of this is working to fix the game. It randomly shuts my entire ps5 down mid game. Sony says no refund since I've downloaded this scam of a game. So how about you EA? Do I get my money back for an unplayable game that is killing my console?
