Madden 24 ultimate fvf isn’t working

Product: Madden NFL 24
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? IhateUallready
Date/time issue occurred February 1st
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug So the game isn’t working when it comes to ultimate friend vs friend it wouldn’t let me lock in my character to proceed and a error would be brought up everytime as so I can’t accept invite from others just cause the same thing occurs when trying to lock in character and the error shows up been having this issue already for a month only worked the first week I bought the game never again happened when I grinded and got better characters only till then when I adjusted my team my mut ultimate friend vs friends stop working I’ve reached out over and over to the support they keep saying there going to fix it and I’m still here waiting is anyone having the same issues
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s in ultimate mut friend vs friend
What happens when the bug occurs? A error occurs please try again something about your servers
What do you expect to see? Just the error no number or anything error please try again

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I the ultimate friend vs friend on madden 24 hansnt been working for a very long time a error keeps popping up everytime I try and would like the game to be fix