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- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements
OS: Win10
Processor (AMD): AMD Ryzen 5 1600
Processor (Intel): Intel Core i5 6700k*(4-cores; 8-threads)
Memory: 10GB RAM
Graphics card (AMD): AMD Radeon RX 570
Graphics card (NVIDIA): NVIDIA GeForce GTX 1050 Ti
DirectX: DX12
Online Connection Requirements: Broadband
Hard-drive space: 50GB
Thanks.
Barry, there's a real problem and the standard troubleshooting steps aren't working. Every time I boot the game it crashes. It gets to the loading screen, spins a few times, and immediately CTD. Your program, and oddly enough Apex Legends, are the only two games that give me any real lasting trouble.
13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz
32gb ram
GTX 4080
Samsung 990 2tb SSD
Samsung 49" 5120 x 1440
Windows 11
Latest drivers for card are installed. Same for windows. I have uninstalled and re-installed the game 3 times. This went away briefly a few weeks ago but is now consistent and the game will not launch. I have hundreds of crash dump reports I am happy to share. DXdiag attached.
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