Hey @Ismok3ymcp0t420
Thanks for clarifying!!!
To confirm does your device have Secure Boot enabled? (this is different than starting your device in a clean boot)
Cheers!
When I attempt to open Madden 24, the game window opens, but then when the loading hits 100%, the ea app opens instead of the game launching. Any tip son what this could be?
EA Staff (Retired)Can we start by giving the following steps a try?
I have tried these steps. I am getting a message from steam saying that there are 3 files that failed to validate. They reinstall, and I still do not have access to Madden 24. I have checked for windows and graphics driver updates, run the system file checker, closed other applications, cleared the cache of the EA App, and even tried rebooting my router to make sure that wasn't an issue.
When I reopen the verify files, the same 3 files seem to require revalidation. When attempting to run the program, it takes me to the EA app, and won't load into the actual game post initial launcher getting to 100%.
EA Staff (Retired)Apologies for the delay. Does this continue if you Clean Boot your PC (then attempt to verify the files and launch Madden)?
If so have you checked if another application may be limiting Steam/EA app and Madden?
Hi @Ismok3ymcp0t420 @shishgamer29
Can you try the above as well?
if you se my post, where i went through every troubleshooting step.. no matter what happens, these files are bused, and they are anticheat files...
Any updates I could try on this? I have run through all the troubleshooting you listed and nothing worked.
I think those files have to do with their anti cheat, I have 3 files also, and ran verify 2x installed 2x, and all. When watching services, when loading the anti cheat stops working... Might be the cause? Anit cheat so bad no one can play?
I am getting the same issue, the files being the anti-cheat causing the issue I think. The anti-cheat is causing issues with the loading of the game.
