Madden NFL 24 Crashing Xbox Series X/S
It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
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EA_Kent
Community Manager
Community ManagerHey everyone,
How are things looking after today's maintenance? Are you still running into the same crashes you were seeing before?
Tried downloading the base game instead of the deluxe edition. Didn't work first game on I was dashboarded
Im going to try buying the disk version if that doesn’t work im pawning my series x and buying a new one if that doesnt work im boycotting ea!
I just bought the disc version , uninstalled the digital one and it STILL CRASHED !!! This is sad , then it takes them a whole day just to respond once . I just don’t understand smh
I called Microsoft they directed me to help.ea.com and told me to let ea know I was having this issue and give them my ea account info. Microsoft said theyre aware of the crashing problem and looking to put out a patch for it. That way they can track who's having the issue to better understand and put out a fix/patch for it. I suggest all of you do the same. You go to the ea help website. Choose madden nfl 24, then click on see help topics, then I need help loading game and talk to a person over chat that way they have your information and can make sure the patch reaches your account when they put it out etc. You'll have a case number to refer too if it keeps happening or happens in the future after the fix.
I contacted EA per @GANGSTASHOTS suggestion.
This was their response regarding the crashing:
Yeah, that's been happening for most of the times after the Madden 24 early access went live and need to worry, once our team have fixed this you should be able to play your game properly.We appreciate your patience while the issue is being looked into. It's a little hard to comment on the time frame but its probably going to be sooner than what you're expecting. Got your back on this one.
