Madden NFL 24 Crashing Xbox Series X/S
It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
Forum Discussion
Product: Madden NFL 24
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? NexusJD
Date/time issue occurred 8/15/23 11-12 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to the Xbox dashboard. I have done all the steps provided by EA support, Xbox Support, even other sources and not a single one has a fix for it. It is on the development team to get a patch for this because if this is gonna continue a lot of people will not play this game because it is a game issue for the whole Madden community… PLSSSSS REPORT THIS TO THE DEVELOPMENT TEAM WE ARE TRYING TO ACTUALLY GIVE THIS MADDEN ITS FINAL SHOT FOR REDEMPTION
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? IDK but it has to do with optimization more than likely bc it does it in every mode
What happens when the bug occurs? Stutters, Freezes whole screen, then crashes to the Xbox dashboard
What do you expect to see? A fix and communication about it being fixed and what caused it
PS4 Crash Reporting: Please copy the text you put in the crash report here. -
What is the AMD or Nvidia Model Number of your graphics card? -
Enter RAM memory size in GB -
Fix
Well at least you get to game mode I can’t even get to the menu screen anymore. With it crashing. Fkn insane that this is an issue AGAIN can’t even play the [removed] game 1 week after release
9cm edit - removed language)
@EA_Illium @EA_Shepard I've borrowed my buddies Xbox Series X and used my profile. Installed the game on that console. The crashing has not happened on his console and I've played for several hours with different modes.
One thing worth noting, he bought his console last year and less than a year old of use. I've had my console since launch day in 2020.
What are the next steps given this result?
I have the same got mine the year of launch through best buy , I was unable to play the Xbox series x version of MLB The Show until this years version where it worked. Something these games don't like about those first versions of the system. So the key for EA should be look at those first systems by model number find out what operating system version they run and stress test the code when you find the bad code or error release the fix. This sucks only being able to play the Old Gen Version Of Madden 24 from my Digital Pur hase . Ea I would also reach out to Mlb the Show Devs and find out the resolution they did to make the code run.
@SconnieGuy223 wrote:@EA_Illium @EA_Shepard I've borrowed my buddies Xbox Series X and used my profile. Installed the game on that console. The crashing has not happened on his console and I've played for several hours with different modes.
One thing worth noting, he bought his console last year and less than a year old of use. I've had my console since launch day in 2020.
What are the next steps given this result?
Iv had my since launch to @SconnieGuy223 but they don't care about us bro iv had to downgrad to play the game and we don't get no compensation for not being able to play @EA_Illium @EA_Shepard @EA_Blitz
@Agent_RS Does your update post on https://answers.ea.com/t5/General-Discussion-Updates-News/Madden-NFL-24-Title-Update-August-24th/m-p/12881731#M4887 address this issue?
@SconnieGuy223 wrote:@Agent_RS Does your update post on https://answers.ea.com/t5/General-Discussion-Updates-News/Madden-NFL-24-Title-Update-August-24th/m-p/12881731#M4887 address this issue?
I'm guessing thats what Misc means hopefully😂 , really want to play the Xbox version x of this game
