3 years ago
Madden points on wrong Gen
Purchased 24000 madden points from Gamestop entered the code on through the menu on madden on the xbox series S. It then put the points on the old gen Xbox so im out $200 worth of point.
Hi @WKS35 would it be possible to get the following information?
Would it be possible to get more information on this?
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
i can see us getting screwed i’ve spent days trying to explain the issues to chat and ea through email and keep getting the same answer of points don’t transfer. They don’t understand or just don’t care that the issue is not related to us why the heck would i buy points for a console i don’t play lol.
I’m coming here cause I am beyond upset with EA they have ruined the experience 2 weeks later I have never received my Sauce Gardner or jjettas pre order items have been emailing them for over a week and they provide me with nothing but generic answers and no solution it’s so frustrating . Furthermore I bought 2800 points and they never showed went to current gen and I have a bunch of items I didn’t open on next gen on current gen Rookie premieres headliners stuff and it’s frustrating because they make the EA help in a way where you can never get an answer and get discouraged I go to my open cases and go to resume case and it just takes me to FAQS never lets me ever resume my case and EA will not give me a customer service grant for my points or my pre order items because they don’t care about the average customer so if they don’t get back to me I will be refunding every penny I spent on this game . I hope you guys find the answers or solutions you need but they do not care about us .