Forum Discussion

KyrieSwervin11's avatar
KyrieSwervin11
2 years ago

Madden Ps4 Disc won’t upgrade to Ps5 when it says it will

I recently bought madden 24 ps4 disc version from Amazon and on the cover of the game it says it will come with the ps5 edition aswell. Ea also mentions the ps4 disc version will come with the ps5 ve...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @Saesch82 Would it be possible to get the following information?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

 

 

Cheers!

Ratttt_King's avatar
Ratttt_King
2 years ago
@EA_Illium We aren't getting a error message it never even pops up on the store to allow us to upgrade to the ps5 version like it says on the game box

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