Missing 90 OVR Woolen MCS Card Reward

Product: Madden NFL 24
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID? TheRS97
Date/time issue occurred November 14 2023
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Yesterday I watched the MCS harvest stream for 3 hours and claimed all the packs and woolen pack. But I still haven’t received the woolen card and the packs I claimed. It is really frustrating that this is happening to so many users that watched the stream. I hope EA can make this right.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Claim the items and see if you get the woolen card on your account for Xbox current gen.
What happens when the bug occurs? You don’t receive your earned items.
What do you expect to see? I expect to get the cards and packs I earned.

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