Missing Most Feared Strategy Item Pack - Can't Play Squads

@Bandit75238 Agreed. Didn't we all pay for Squads when we bought the game? And now we're locked out of content we paid for. And the fact that EA Help is so broken you can't even properly submit a case without it auto-closing on its own is absolutely mind boggling. No phone number to call, no Chat offered for earned missing content - just the option to submit a Help case which isn't currently functional. So no recourse at all for consumers. I'm not sure if or how this is all even legal. EA needs to just mass release the Most Feared Strategy Item Pack at this point so we can play the mode we already bought and paid for. And fix EA Help for pete's sake. Unbelievable.