EA Staff (Retired)HI @CTAT00 I wanted to check if you are still noticing lag in online matches.
If so, can we try the following steps and check if this improves?
Any potential updates or fixes?
EA Staff (Retired)Hey Everyone,
Thanks for letting us know what you are seeing, Would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
What type of network are you using? (Wired, Wireless, Hotspot, etc)
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
I live in Mississippi I have a wired connection on ps5. Everytime you try and login into mut it says unable to connect to servers. My PSN id is Dabandito
I will provide these details this evening
Platform: PC
PSN ID/Xbox GT: N\A
Region: Eastern US
What type of network are you using? (Wired, Wireless, Hotspot, etc) Tried both Wired and wireless
Are you getting an error message? nope but same exact issue each game Lag that gets worse then I get disconnected
Date this issue started (is it still happening?)? early launch day 1
Is anything else happening? Everything else works normal
Please share any steps you've tried to far to resolve the issue: everything suggested including buying ethernet cable to see if that was the issue turned off firewall full reinstall both windows and the game
If possible, share a Screenshot or Clip... Will add this evening
If on PC, please share a DxDiag Will add this evening
EA Staff (Retired)Hey Madden Community,
Thanks to everyone so far who has taken the time to share their experience with Madden NFL 24 on PC.
Our team has worked to make some changes and has provided more information here:
If you are still running into performance issues, check out the Thread below. If the recommended steps do not help please provide the requested information on that thread.
Thanks!
Weres the me to button at
EA Staff (Retired)Hi @sohi2endzone Thanks for the update!
Even with a higher internet speed, you might still experience connection-related issues based on other factors.
To check which platform are you on?
Also, when you have a moment we can first try the connection steps provided in our guides below.
Cheers!
