Play a friend squads game, takes forever to load in and then just sits on the black loading screen and does nothing.

Hi @allen345555555 When you have a moment, can we try the following? Quit the game and other running apps from Quick Resume (For Series X|S consoles) Remove any connected device, or additional USB's from the console then restart the Xbox and check Check for updates Try the steps in our Connection and Advance Connection Guides Open you're Xbox NAT Type Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Play a friend squads not working | EA Forums

6 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hey @allen345555555 which platform are you on?
allen345555555
Seasoned Newcomer
2 years ago
@EA_Illium Xbox
EA_Illium
EA Staff (Retired)
2 years ago
Hi @allen345555555

When you have a moment, can we try the following?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Remove any connected device, or additional USB's from the console then restart the Xbox and check

Check for updates

Try the steps in our Connection and Advance Connection Guides

Open you're Xbox NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
KoeKoeKrispies
2 years ago
Product: Madden NFL 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? KoeKoe Krispy
Date/time issue occurred Started 2-1-2024 and it’s still occurring
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug When playing alone I can queue into mut squads. But when I try to play with friends it becomes an infinite loading screen and we don’t get into a game. It only happens when playing with friends on mut squads everything else works. Not sure what to do to fix it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load into mut squads with a full lobby(3 people total).
What happens when the bug occurs? A black loading screen with the nfl logo in the bottom left that is infinite.
What do you expect to see? I expect to load into the online mut squad game.
‌
SwagNarts
2 years ago
@EA_Illium why is this the accepted solution when ive done every one of those things and still crash every single time? please help.
IRONMIKE4
New Novice
2 years ago
I have this same issue,
I only like playing ultimate team to play against my friends team. We built a stream off squads play a friend and now it’s not working

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Play a friend squads not working

6 Replies

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