Pregame Cutscenes Cutting Out Midvideo

Product: Madden NFL 24
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? RTX 3080
Enter RAM memory size in GB 64
Date/time issue occurred 10 FEB 2024 and before
What type of issue do you have? Gameplay
Which mode has this happened in? Superstar
Summarize your bug Issue is in Player Career mode, the EA pregame intro cutscenes end abruptly when there is clearly more recorded to be said about the teams.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Make player QB, play a game of football.
What happens when the bug occurs? Cutscene ends without user input
What do you expect to see? I expect to see the whole cutscene

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Attached DXdiag