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LEHNERSHOUSEBOY's avatar
2 years ago
Solved

PS5 Network error "In order to access the online features for this title..."

Year after year I think it will be different but again the EA Servers are broken. Paid $96 for early access and I get this error “In order to access the online features for this title your account on PlayStation Network must be signed in and you must be signed into EA Servers”. 

  • Hey @LEHNERSHOUSEBOY 

    Thanks for sharing what you are running into with the community!

    To confirm did you purchase the standard edition or the deluxe edition of Madden 24? 

    Also, when you have a moment can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

    Cheers!

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @LEHNERSHOUSEBOY 

    Thanks for sharing what you are running into with the community!

    To confirm did you purchase the standard edition or the deluxe edition of Madden 24? 

    Also, when you have a moment can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

    Cheers!

  • Hello, I am facing same issue since yesterday. I was able to use ultimate team mode until yesterday. all of suddent I am facing "

    In order to access the online features for this title you must be signed in to

    PlayStation™Network and you must be signed in to the EA servers. See ea.com/unable-to-

    connect". My have good internet connection though. 

  • MyLifes4Joke's avatar
    MyLifes4Joke
    Rising Newcomer
    2 months ago

    If your on PS5 I found that if you rebuild your database, that fixes it all.

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