Re: “In order to access the online features…” Madden 24

Hey All,

With the error that says you must be connected online, that is typically a sync issue with the EA account and the game itself. See if the following helps.

Log into profile.ea.com and under connections make sure your Gamertag is connected. Sometimes we go a while without realizing it is the wrong EA account

Once you verify that, reset the password to the EA account Here. 

Once the password is reset, you can try to log back in but I would do a full reboot of the console first.